Returns & Exchanges
We want you to love your hair. If you are not completely satisfied with your purchase, we accept returns of lightly used products within 30 days of delivery.
1
Initiate Request
Contact our support team with your order number and the reason for your return.
2
Prepare Package
Securely pack the items in their original packaging and include the provided return authorization slip.
3
Ship It Back
Affix the prepaid shipping label to your package and drop it off at any authorized courier location.
4
Receive Refund
Once received and inspected, we will process your refund to the original payment method within 5-10 business days.
📅
30-Day Window
Return within 30 days of delivery
📦
Free Returns
Prepaid shipping label provided
💳
Fast Refunds
5-7 business days processing